CALL 911:
While many situations may be serious and require timely
attention, a situation is considered an emergency only if it is threatening
to life or property.
The following are considered such emergencies,
and a tenant should call 911 immediately:
- Fire/smoke,
- Criminal activity
- Serious accident or other medically-related problem.
Please do not call
Board members as they are not authorized to handle such emergencies.
CALL UTILITY COMPANY
Power Outage
Call Excel Energy - 1-800-895-1999.
Gas Leak
Call Excel Energy - 1-800-895-2999.
If the odor of gas is strong, leave your residence
immediately to phone the utility company.
Disrupted Phone Service
Call your local telephone provider.
CALL A PLUMBER: If you experience a water-related problem, i.e.
pipes breaking, flooding, overflowing toilets, immediately turn off
the water at its source (inside for townhomes and outside for condominiums)
and call a plumber, if necessary. Most water-related problems are the
responsibility of the homeowner.
Examples
of Reasons to Contact the Management Company